To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. There are three different levels of TimeSaver H2O. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date. Several Dollywood eateries offer kids' meals. For instance, in the spring, Thursdays are less crowded. Online Technical Support. PLEASE READ IT CAREFULLY. We appreciate all of our passholders and have made the renewal process super easy! YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Enhance your visit! After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Passholders are required to have a My Dollywood Account when renewing online. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Cell phones and other devices should not be brought aboard any attraction. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. Australian producers and promoters have made significant changes to their box office policies since 2020 . (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. This length of time in line with no one being reminded to wear a mask was not acceptable. Visit the link below to learn more about our award-winning festivals and events. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). Smoky Mountain Cabin guests can also park for FREE. If you continue to have issues, let us know and we'll investigate for you. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. We love to go to DW in October! Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? Masks will still be required in indoor areas. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. The daily rental fee provides each dog its own water supply. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. . Click herefor a complete listing of rides available to TimeSaver H2O users. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Your email address will be validated and you will be asked for additional information to continue with your purchasing. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Be sure to follow all rider requirements, including requirements for loose articles. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Follow instructions from employees regarding operations and procedures. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. You will receive a parking permit when you pay $30 at the tollbooth. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Use designated walkways throughout the park. Our group reservation number is865-428-9890. A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . A majority of the Park is level to gently-rolling and is thus wheelchair accessible. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. We strongly recommend this option to expedite your group's entry into the park. Groups refunds will be given in the same manner that payment was made. Try out our tool below to find the answers to our most common questions quickly. Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . Park Hours Sign In | Register Search. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. The parks employees will still be required to wear masks at all times on the property. Free parking applies for visits after Gold or Diamond Season Passes are purchased. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. So, it might be a good idea for Dollywood to consider updating their policy to do the same. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Also, the name on the photo ID must match the name on the credit card. Please note that changes may occur at any time, based on available public health information. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Other times". You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . 1. On every ride there were multiple people standing in line who did not follow the policy. Tickets will be confiscated if altered in any way. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. Please see Dollywoods. You should obtain an up-to-the-minute weather report prior to your visit. From there you can click/tap "View" for your digital ticket pass. Passholders who have received a refund, will need to purchase a new pass. There is a policy in place requiring people to wear masks. These markings were almost universally ignored and again no reminders were issued. At this time, masking is optional for employees and guests, regardless of vaccination status. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Our operating days and hours vary; please check our Calendar. If this occurs, please return any forfeited comp admissions/meal vouchers. Excessively torn clothing is not permitted. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Published on March 15, 2021. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Yes. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. We offer both Regular and Unlimited TimeSaver options. The wristbands correspond to the color-coded information displayed on signs at each ride. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Dollywood has always been proud to assist our military families. On Feb. 26, StubHub's general counsel was hailing the company's . Pets or animals of any kind other than approved service animals (e.g. Established in 1986. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Please see our Entertainment section for more information. Parents should contact the first available host for assistance if a child is lost. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! I was disappointed that more enforcement of their Covid safety protocols was not visible. and last updated 3:27 PM, Jul 14, 2020. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Standard parking is $20 per car or $25 for oversize vehicles like RVs. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Dollywood: Consistent Covid Policy please - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! We understand that rain can . If you need to return an online purchase, please use our mail-in process. Please see ourDirectionspage andDestination Mapfor a map of the area. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Learn more about the opportunities listed below. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). Please visit the Account Overview page. Yes, sometimes you go to try out a bucket list of rides. For your convenience you may have your hand stamped at the exit. Please see our. For more information concerning dining options for Guests with food allergies, please see thisDollywood's page,Dollywood's Splash Country pageor contact our Foods Department at865-428-9428. My biggest issue was just the waiting in line. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Park Hours Sign In | Register Search. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Review tags are currently only available for English language reviews. Glass containers (other than baby food containers). . Enter the park through designated entrances during operating hours only. Weapons and alcoholic beverages are not permitted on Dollywood Property. There are certain items that must be returned . Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood.